The first book on Diversity and Inclusive Leadership that offers tried and tested approaches to achieving sustainable change in any sized organisation – operating locally and globally.
‘Inclusive Leadership – the definitive guide to developing and executing an impactful diversity and inclusion strategy – locally and globally’, aims to help organisations achieve the change they are looking for in a straightforward, highly pragmatic style.
Looking at all aspects of business, it works through the whole employee life cycle and helps you consider how you go to market and how you achieve a diverse supply chain. It introduces a framework that any sized organisation can use, to help you think about where you are on your D&I journey and where you want to be. There are also examples of leading thinking and good practice from around the world.
Much has been said and written about the real meaning of a diverse workforce and the benefits of everyone feeling included, but leaders continue to grapple with the challenge of creating more diverse and inclusive companies.
With the amount of senior leadership commitment, resource and passion put into this topic, why hasn’t more changed?
Academics tell us that 70% of change programmes fail because they are not underpinned by change management principles and a key challenge in the D&I field is that all too often, organisations are too heavily reliant on a collection of initiatives such as networks and minority leadership programmes.
- The business case for a focus on D&I
- The importance of driving your strategy through a change management approach
- You and your stakeholders’ roles as change agents
- The key derailers and how to remove barriers and obstacles
- Tracking and measuring progress
- Paperback 320 pages
- Publisher Financial Times/Prentice Hall
- Publication Date 10th October, 2016
- Language English
- ISBN-10 1292112727
- ISBN-13 978-1292112725
Table of Contents
- Part One Starting Out
- Part Two Taking the Leap
- Part Three Achieving Change
- Part Four Reaping the Rewards
- Foreword from Larry Hirst CBE
- About the Authors
- What is Diversity and Inclusion?
- Why is it important?
- Who is the book for?
- Why us?
- Further thoughts
- What is ‘Starting Out’?
- Starting Out
- Introducing the STAR framework
- Getting to grips with D&I terminology
- What information is available?
- Cultural and community norms
- Analysing your data
- What has worked in the past within your organisation?
- What’s more important – the moral, the legal or the business case?
- Creating the Burning Platform
- Do you know your SWOT from your PESTLE?
- What’s In It For Me?
- Use data that is most relevant for your organisation!
- Challenging the Status Quo
- Developing your vision
- Creating your strategic delivery plan
- Achieving short term wins
- What does an effective change agent look like?
- The skills and competencies required
- Building your skills
- External Benchmarking
- Charters and Kitemarks
- Forums and external networks
- Thought Leadership and Research
- Building your team
- Building a wider team
- Where’s the programme office?
- Winning supporters from the board to the shop floor
- Creating your key messages
- Creating and delivering your plan
- Media channels
- Adapting and embedding into everyday messages
- The Impact of bias
- What is Bias?
- Bias and Unconsious Bias Training
- Pre-hire and your organisations brand
- Accessing the talent pool
- Effective assessment of your talent pool
- Performance management
- Progression and Promotion
- Training and Development
- Reward - pay and benefits
- Leaving a company
- Alumni networks
- Pre-retirement programmes
- Non-Exec Director positions
- What are networks and why build them?
- Creating a network and getting it off the ground
- Taking your local network regional and/or global
- Challenges and obstacles
- Measuring business impact and return on investment
- Inclusive Leadership Development
- What do we mean by inclusive leadership?
- Minority specific leadership development programmes
- Cross cultural working
- Coaching, mentoring and sponsorship for specific communities
- What is New Ways of Working?
- Why the Focus?
- What is Flexible Working?
- Workplace of the Future (WOFT)
- Challenges and solutions
- Tips to achieving your vision
- Why some D&I strategies fail
- How to identify your barriers and obstacles
- Overcoming barriers and obstacles and reducing their impact
- Glocal - think global, act local
- Creating a global ethos
- Translating a global aspiration to local delivery
- Empowering local employees to deliver their plan
- Measuring Impact And Realising Benefits
- Creating the right, trackable measures
- Individual measures
- Targets verses Quotas
- Converting impact measures to business benefits
- Building on the change and continuously improving
- Leveraging progress and successes across the organisation
- Awards – gaining external recognition
- Sponsorship – associating your brand with others
- Supplier Diversity
- Marketing to a diverse consumer base
- Creating products and services for a diverse consumer base
- Changing Demographics
- The need to connect with your mid level managers
- Small actions, Big impact
- Engaging Men/Allies as Agents for Change
- Multi generational working
- Moving away from a focus on single strands to a more sophisticated approach
- Building the pipeline
- Increase Transparency
- Heightened expectations from other stakeholders
- Structuring the D&I function
“Finally, a book that can guide both the experienced and inexperienced leaders to implementing diversity and inclusion in their organisations. Moving from ‘initiatives’ to ‘business change’ is a challenge for many – Charlotte and Fleur seamlessly walk you through how to do this, sharing examples from their vast experience. A must read for any leader who is serious about attracting the best and getting the best from their people.”
Sadeq Sayeed Former CEO, Nomura International
Admirably qualified to write about the practical challenges, and opportunities, in promoting diversity in business and creating inclusive workplaces. Full of pragmatic ways forward that enable you to convert words into action.
The Rt Hon Sir Vince Cable
Former Secretary of State for Business, Innovation and Skills
This book is a high impact, practical how-to guide to D&I, drawing on the extensive real-life experience of two master practitioners.
Global Head of HR, CIB, Standard Chartered Bank
This book provides a thorough introduction to D&I with practical and pragmatic advice on how to create a truly inclusive culture. We know that if we get inclusion right, much of our diversity ambitions will follow. Whilst I see compelling research on D&I, there is little advice on how to put this into practice. Fleur and Charlotte have laid out a clear and pragmatic approach that will serve us all well.
Head of Diversity & Inclusion (EMEA), International oil and gas company
In a world of increasing disruption, there has never been a better time for organisations to evaluate where they are on the continuum of inclusive leadership, both internally and externally. This practical book offers insightful stories and guidance to bring to life an effective approach to driving sustainable culture change.
Claire Ighodaro CBE,
Independent Director and Trustee
The impact of creating more diverse and inclusive work environments on an organisations performance has been a hotly debated topic for over two decades. Research by Deloitte identified an 80 percent improvement in business performance when levels of diversity and inclusion were high and there is a raft of other research from companies such as Mercer, McKinsey and EY to support those findings.
20 November, 2017
It’s the 30th anniversary of Black History month in the UK so why are organisations still struggling to make real progress on this agenda?
I recently visited Bristol University with one of my sons as part of the pre university assessment process. It’s a lovely area of the UK, a friendly campus and small enough to feel like a community, but my son didn’t feel at home. He noted that the other students visiting, on the whole, looked white and didn’t reflect the inner London state secondary school he has been attending for the last six years.
25 October, 2017
From publishing Gender Pay Gaps to the Women in Finance Charter organisations in the UK are now faced with the prospect of sharing information publicly they wouldn’t usually disclose. The impact of this increased transparency can be far-reaching as it will highlight a company’s attitude towards inequality as well as their approach to addressing it for the future.
6 October, 2017
Good infographic. interesting how the characters in the infographic are depicted as white..#snowywhitepeaks… https://t.co/CPC96AQ1VR